AUSTRALIA ONLY - Exchange Return Shipping (Allow 24hrs (excl weekends) for our team to email you a label. Please check spam folder.)

Allow 24hours for our team to generate a label - this will then be emailed to you (please check your spam folders).

1. Download our Fabric Care Guide
2. Learn more about our fabrics here

We want you to love your pole wear so we have a no questions asked refund and exchange policy as long as items are returned and shipped back to us within 14 days of your order arriving for full priced items.

For all sale items, please see our returns policy for details.

Australia

• AusPost Standard $10 (1-7 business days)
• AusPost Express $12 (1-3 business days)
• DHL Express $35 (1-2 business days)

New Zealand

• Standard International (4-10 business days): $15 AUD
• Express International (2-5 business days): $25 AUD
• DHL Express (2-4 business days): $50 AUD

Asia Pacific

• Standard International (5-14 business days): $20 AUD
• Express International (3-5 business days): $35 AUD
• DHL Express (2-4 business days): $60 AUD

Canada

• Standard International (5-20 business days): $20 AUD
• Express International (5-8 business days): $40 AUD
• DHL Express (1-3 business days): $70 AUD

USA

We have now resumed shipping to USA using DHL and Australia Post.

DHL (USA)

DHL Express (1-3 business days): $70 AUD

• DHL is a faster service however, on top of the mandatory duties, we have found there are additional custom clearance/brokerage fees.
• You will receive a bill directly from DHL regarding duties/fees

Australia Post (equivalent of USPS)

Express Postage USA - Tariffs Payable [10% + $5 AUD] (3-7 Business Days)

Standard Postage USA - Tariffs Payable [10% + $5 AUD] (5-14 Business Days)

• Australia Post is the more cost effective & seamless option.
• Once you place your order, we will send you a payment link for duties payable
• This is calculated at 10% of your cart (excluding shipping) + $5 AUD
• E.g. If your bodysuit costs $100 AUD, your total duties payable is $15 AUD.
• Nothing further will be payable once your order arrives in the US.

UK/EU

• Standard International (5-20 business days): $20 AUD
• Express International (5-8 business days): $40 AUD
• DHL Express (2-4 business days): $75 AUD

Rest of World:

• Standard International (5-20 business days): $30 AUD
• Express International (5-8 business days): $50 AUD